Effective management is highly necessary to deliver quality services and increase profits in a yacht business. However, managing a crew is not an easy task. A high level of managerial skill is required to balance a crew from various backgrounds, different personalities, and communication patterns. To achieve the desired result on board, here are some important yacht management procedures to put into practice:
Without adequate communication, the team is already bound to be ineffective. To keep up with rapidly changing plans in yachting, there’s a need for real-time communication that keeps all crew members on the same page.
You can start by taking advantage of places like the cafeteria where team members gather for casual sharing of information. Or create a schedule for regular meetings where everyone can be present. These meetings are ideal for discussing upcoming trips and changes in schedule.
Communication is at its best when all the teams receive the same information at the same time. It puts all the crew in the loop and lessens miscommunication. Having a whiteboard where you paste major announcements will make information circulate easily. You can pass the information quicker with group text or email.
Establish an onboarding process
To ensure new employees are in tune with your mode of operation, it’s necessary to familiarize them with the procedures and rules from their first day at work. Onboarding Documents typically include employment contacts, checklist of safety, standing orders, safety, crew rules, schedules on/off the chatter, hours of work/rest, and departmental training timeline. Doing this will speed up productivity as both new and existing crew play by the same rules.
Prioritize and Delegate tasks
Prioritize tasks from highest to lowest using importance as a yardstick. Once you know which task requires more effort and personnel, you can easily delegate the number required based on each crew member’s ability. Ensure their roles and responsibilities are clearly stated. Doing this will prevent unnecessary overlap and confusion.
Hire a Management Company
If you still find the day-to-day management of your yacht too complex and difficult, it’s advisable to hire a management company. Most of these companies already have the experience, expertise, and systems to manage your vessel. Here are some of the services they provide:
- Administration ;
- Hiring and management of crew ;
- Operational support ;
- Technical management and support ;
- Safety Management (ISM and ISPS) ;
- Financial control and services ;
- Marketing ;
- Logistical support ;
- Certification and compliance.
Finally, you need to be a good manager to succeed in the yacht rental business. Most people enjoy to charter a yacht Bahamas because their management pattern is impressive.